H2O SMART CONCEIRGE
Takes the guest experience to the next level.
No need to download an app, provide a seamless experience in
guest’s daily chat apps from check-in to check-out.
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REINFORCEGuest Satisfaction
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MAXIMIZESmart Check in Usage
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OPTIMIZEData Collecting
There is no need to download a new app.
Guests receive pin-codes through their most used apps.
(messaging apps, emails, SMS, SNS, etc)
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No Key
-
No Kiosk
-
No App
Download
Hospitality facilities can collect information and action
data from the mobile check-in service.
Starting with the check-in message which sends through
the chat app's brand channel, the distributed and unrefined data
of existing users turns into data that can be processed.
H2O provides smart door locks of its own brand, ImGate, used in 30 countries around the world. 5-star hotels at home and abroad guarantee the luxurious design and stability of ImGate door locks.
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Globally Patented
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Lowest error
occurrence rate -
Opera Validation
Wake-Up Calls
Full concierge service can be offered with a single click on the
brand channel within the chat app guests used to check in.
All services can be used without inconvenient
phone calls or separate procedures.
Complete the reservation and payment in the chat app
brand channel for F&B, spa, and swimming pool with one click.
A convenient process increases upselling opportunities
and customer satisfaction.
There is no need to download a new app. Guests receive
pin-codes through their most used apps.
(messaging apps, emails, SMS, SNS, etc)
-
No Key
-
No Kiosk
-
No App
Download
Hospitality facilities can collect information and action data from the mobile check-in service.
Starting with the check-in message which sends through the chat app's brand channel, the distributed and unrefined data of existing users turns into data that can be processed.
H2O provides smart door locks of its own brand, ImGate, used in 30 countries around the world. 5-star hotels at home and abroad guarantee the luxurious design and stability of ImGate door locks.
-
Globally Patented
-
Lowest error
occurrence rate -
Opera Validation
Full concierge service can be offered with a single click on the brand channel within the chat app guests used to check in.
All services can be used without inconvenient phone calls or separate procedures.
Complete the reservation and payment in the chat app brand channel for F&B, spa, and swimming pool with one click. A convenient process increases upselling opportunities and customer satisfaction.